Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact firstname.lastname@example.org within 4 days of receiving the order with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know within 4 days after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!